Frequently Asked Questions


How can we can contact you about our order?
The best way to contact us is to just pop through an email to:
info@roughideadesigns.com

What is the cost of postage?
FREE Shipping in Australia when you spend over $75!
Otherwise it's a flat rate of $9.95.
Unfortunately we are unable to post overseas.

When will my order be ready?
Please allow 2 weeks for your order to ship.

Do you have specific care instructions?
We sure do - you can find there by clicking the link below:
Care Instructions